Where do I go to return or exchange textbooks at University Bookstore?
Returns and exchanges can be brought to the customer service desk at University Bookstore. At UBS Allendale, the customer service desk is located inside the store. At UBS Grand Rapids, the customer service desk is located outside of the store at the Mail Center/Copy Services window.
Returns and exchanges for online purchases can be brought into the store or sent to:
How long do I have to return/exchange textbooks or course materials during Fall/Winter semesters?
How long do I have to return/exchange textbooks or course materials during Spring/Summer semesters?
Can packaged books be returned?
Books packaged with workbooks, onlines access codes, DVDs or CDs must be returned with all components unused.